Privacy Policy

Last updated: August 12, 2025

NoazRX (“we”, “our”, “us”) operates a pharmacy delivery platform designed to help pharmacies and patients receive and manage deliveries. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, including our website, mobile apps, and delivery management systems.

1. Information We Collect

• User Account Information: Name, email address, phone number, and password when you sign up.
• Customer Delivery Data: Name, address, phone number, and any delivery notes entered by the user for delivery purposes.
• Device & Technical Data: Device type, operating system, browser type, and IP address.
• Camera Access: If enabled, we use the camera solely for capturing proof of delivery or required verification photos. No images are captured without your action.
• Location Data: Only collected from delivery drivers (with permission) to enable real-time tracking and route optimization.

2. How We Use Your Data

• To manage and deliver prescriptions safely and on time.
• To verify delivery completion using proof of delivery images or signatures.
• To optimize delivery routes for efficiency.
• To provide customer and pharmacy support.
• To maintain security, prevent fraud, and comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share it with:

• Pharmacies or healthcare providers linked to your deliveries.
• Third-party service providers (e.g., hosting, analytics, SMS, mapping APIs) bound by confidentiality agreements.
• Law enforcement or regulatory bodies when required by law.

4. Data Storage & Security

• All data is stored on secure, access-controlled servers.
• Proof-of-delivery images and signatures are retained only as long as necessary for operational, auditing, or legal purposes.
• We implement encryption and restricted access controls to protect your data.

5. Your Rights

• You can request access, correction, or deletion of your personal data by contacting us.
• You can withdraw certain permissions (like camera or location access) through your device settings, though some features may stop working.

6. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect data from them.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by updating the date at the top of this page.

8. Contact Us

If you have questions or concerns, please contact us at:

Email: [email protected]

Phone: +1 (437) 419-1377